SERVICES

INGENrx offers value-based, verifiable process consulting services with velocity for veritable outcomes. Our solutions are reliable and can be customized to specific customer requirements.

INGENrx is supported by sound consulting and functional area expertise. Our high-quality, affordable, custom solutions are relevant for firms…

  • Belonging to different industries (e.g. IT, Consumer Goods & Retail, Logistics, Automotive, Professional Services like Legal, Audit-Tax, etc.)
  • Present in different geographies (e.g. North America, Europe, Asia and Australia)
  • Following different organization structures (e.g. centralized like hierarchical line, functional, divisional, matrix or decentralized like flat-archy, projectized, network/virtual, etc.)

OUR CORE SERVICES

Microscopic Operations Diagnostics (inward facing, mostly bottom-line impacting):
Assess existing operations (including alignment of organizational structure with company vision, management practices & culture, delivery process) to identify gaps in skills, systems and technology and size improvement potential.

Telescopic Future State Design & Road-Mapping (outward facing, mostly top-line impacting) services:
Define aspiration (and related drivers), conduct gap analysis, and design a comprehensive change management program (that includes operations aligned step-change manual and related performance metrics).

OUR SUPPORT SERVICES

Microscopic Operations Diagnostics (inward facing, mostly bottom-line impacting):
Assess existing operations (including alignment of organizational structure with company vision, management practices & culture, delivery process) to identify gaps in skills, systems and technology and size improvement potential.

 Telescopic Future State Design & Road-Mapping (outward facing, mostly top-line impacting) services:
Define aspiration (and related drivers), conduct gap analysis, and design a comprehensive change management program (that includes operations aligned step-change manual and related performance metrics).

FUNCTIONAL AREA SOLUTIONS

INGENrx understands the wide application of its Core and Support services within a business. For simplification, it thus catalogued use cases these services address and grouped them by business function area – paving the way for the creation of distinct functional use case-based playbooks that are modular/fully customizable as per customer requirements. We call these our Specialty Areas.

Marketing

  • Customer journey mapping and enablement through AICE* framework
  • Marketing spend and performance management
  • Strategic planning (including resource rationalization & consolidation)
  • Campaign planning and optimization
  • Net promoted score analysis, etc.

Sales

  • Prospect identification and prioritizing matrix
  • Whitespace analysis
  • Account farming (including segmentation, profitability analysis, RoI to effort analysis, etc.)
  • Propensity to sell (battlecards, pitch decks, trigger reports, etc.)
  • Process optimization (including Knowledge Management)

Human Resources

  • Employee journey mapping and enablement through AICE* framework
  • Employee performance management systems & processes
  • Attrition analysis and retention strategy
  • Employee satisfaction score analysis
  • Process optimization using HR analytics
  • Diversity & Inclusion (D&I) program to enable equal opportunity employment and branding

Procurement & Supply Chain

  • Strategic sourcing (both direct and indirect categories)
  • Business case testing & outsourcing rationalization including RFP process
  • Vendor rationalization
  • Value-chain mapping
  • Supply chain optimization
  • Capacity rationalization & consolidation
  • Cycle-time improvement
  • Yield-loss management

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